Cookie Policy
Last Updated: January 15, 2025
This page explains how channelrelayunion.com uses tracking technologies to improve your learning experience. We're not trying to be mysterious about it — just want you to understand what's happening when you visit our site and why these tools actually matter for your Python education journey.
What Are Cookies Anyway?
Small text files that websites store on your device. Nothing scary. They help our platform remember things about your visit — like which lesson you were on, whether you're logged in, or what coding challenges you've completed.
Think of them as little sticky notes that help our site recognize you when you come back. Without them, you'd have to start fresh every single time you visited. That would get old fast.
How We Use These Tracking Tools
We use different types of tracking technologies across channelrelayunion.com. Some are necessary just to keep things running. Others help us figure out what's working and what's not so we can make better courses.
Essential Cookies
These keep the site functional. They handle login sessions, remember your course progress, and maintain security settings. You can't really turn these off without breaking the site.
Functional Cookies
These remember your preferences. Language settings, video playback speed, code editor themes — that sort of thing. They make your experience more personalized without tracking you across the web.
Analytical Cookies
We use these to understand how students interact with our content. Which lessons get completed? Where do people get stuck? This data helps us improve course structure and spot confusing sections.
Marketing Cookies
These track your journey through our site to show you relevant course recommendations. If you've been looking at data science modules, we might suggest related advanced Python topics instead of beginner content.
Specific Tracking We Implement
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_token | Maintains your login state across pages | Session only |
| course_progress | Tracks completed lessons and quiz scores | 12 months |
| user_preferences | Stores interface settings and display options | 24 months |
| analytics_id | Anonymous identifier for usage statistics | 13 months |
| content_recommendations | Powers course suggestions based on browsing | 6 months |
Managing Your Cookie Preferences
You've got control here. Most browsers let you block or delete cookies, though some site features might stop working properly if you do. Here's how to adjust settings in popular browsers:
Chrome
Settings → Privacy and security → Cookies and other site data. You can block third-party cookies while allowing first-party ones to keep the site working.
Firefox
Options → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection that blocks many analytics cookies by default.
Safari
Preferences → Privacy → Manage Website Data. Safari is pretty aggressive about blocking third-party trackers automatically.
Edge
Settings → Privacy, search, and services → Tracking prevention. Choose between basic, balanced, or strict levels of tracking protection.
Keep in mind that blocking essential cookies will break core functionality like login and course progress tracking. You probably want to keep those enabled unless you're just browsing publicly available content.
Third-Party Services
We work with some external services that might set their own cookies. Video hosting platforms, discussion forums, and code execution environments all have their own tracking policies.
- Video platform embeds for lesson content delivery
- Code sandbox environments for hands-on practice
- Discussion forum integration for student community
- Payment processors for course enrollment
Each of these services has its own privacy policy that governs how they handle data. We try to choose partners who respect user privacy, but you should review their policies independently if you're concerned.
We don't sell your data or share it with advertisers. The tracking we do is focused on making channelrelayunion.com a better learning platform. That's it.
Data Retention
Different cookies stick around for different lengths of time. Session cookies disappear when you close your browser. Persistent cookies remain until their expiration date or until you manually delete them.
Our analytics data gets aggregated and anonymized after six months. Individual tracking stops being useful for course improvement after that point anyway — we care about patterns, not following specific users around indefinitely.
Your Rights
You can request a copy of what data we've collected about your account. You can also ask us to delete your information, though that means losing your course progress and account history.
If you're in Vietnam or the EU, additional data protection regulations might give you extra rights regarding how your information is processed and stored.
Changes to This Policy
We update this policy occasionally when we add new features or adjust our tracking approach. Significant changes get announced through email to active students, though you should check back here periodically if you're concerned about staying current.
Previous versions are archived if you want to see what changed and when. Just ask and we'll send you historical copies.
Questions About Our Cookie Usage?
If something in this policy is unclear or you want more details about specific tracking practices, reach out to us directly.
Email: help@channelrelayunion.com
Phone: +84 283 778 1247
Address: Tầng 3 tòa nhà Hạ Long Center, 162 Lê Thánh Tông, P. Bạch Đằng, Thành phố Hạ Long, Quảng Ninh, Vietnam
We'll get back to you within two business days with a real answer, not an automated response.